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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,111 reviews
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JOHN B.'s profile image
JOHN B. 
5 years ago

This is a very challenging time. So taking that in considerat 

Laurence G.'s profile image
Laurence G. 
5 years ago

Very helpful and patient assistance in preparing the application and working through the process. 

BYRON Gummoe I.'s profile image
BYRON Gummoe I. 
5 years ago

The refinance experience was fast and relatively easy. I would highly recommend Penny Mac to my friends and family! 

WILLIAM S.'s profile image
WILLIAM S. 
5 years ago

Raveena was very friendly and easy to work with! Also very communicative and knowledgeable. The one complaint I have is that your reps don't seem to have direct phone lines. It would be nice if I didn't have to wait to talk to someone who isn't even the agent I'm accustomed to. No complaints on Raveena though, just great things on her! 

Christine S.'s profile image
Christine S. 
5 years ago

Great job! 

alejandro E.'s profile image
alejandro E. 
5 years ago

No words 

Monai C.'s profile image
Monai C. 
5 years ago

Emails were not promptly returned. Closing date changed three times. 

BRANDON H.'s profile image
BRANDON H. 
5 years ago

There was a lot of communication problems by both parties and Lana would get snotty with me. I didn’t know I was on a limited cash out loan until the day before closing. I didn’t want cash out at all. I found out I had 800 dollars in back taxes but PennyMac was the escort holder! 

MITCHELL D.'s profile image
MITCHELL D. 
5 years ago

Belinda was awesome throughout the process. Thank you very much! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,111 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.