This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There was mid communication from my loan service person. She stopped our loan process even though I communicated with her to not do so. Had to have Danial Aroush step in and reinstate the loan.
My'Esha was extremely Nice and helpful throughout the entire loan process. Her weekly calls were informative and even through the pandemic she kept me updated on the status of my loan. Very please with the refinance process through Pennymac.
My Second Mortgage with PennyMac and my second time refinancing with them. It's always been very easy and transparent. Thank you
It was fast, clear and easy. Thanks!
Great service well done !
Quicker and easier than expected
The entire process was unbelievably efficient and more importantly, Mr. Evans provides very timely information before being asked. We are very pleased with the manner in which our refinance was handled.
Duplicate document request was from two different agents. Issue resolved quickly with phone call and probably due to work-at-home communication issues.
During the refi process, I was not informed that it would be best to discontinue auto-payments to my previous loan so final payoff would be accurate for my new loan. A monthly payment on my old loan went through a few days before final closing of my new loan causing the balance of my refi to be inaccurate. I had to call and have it fixed and still have yet to confirm this has been corrected. If I hadn't caught this I feel Penny Mac would let the mistake go and taken the extra $$ as profit.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,327 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.