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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
From the beginning of the process till the end was very well explained. I received emails and follow up phone calls to expedite the process. Very easy process!
Easy process. Answered my emails as soon as they were received.
Pennymac is a great bank to work with,although I had some issues.. it's a tough time right now, so most of the issues were understandable considering the circumstances..!
I was pleasantly surprised at how quickly I was able to get a hold of “a live person” over the phone when I had questions.
There were a couple docs that got requested again even though I had sent them already to the initial loan officer I spoke with, but it was no big deal and easy to just resend them. Tracy was amazing! Responded to our inquiries quickly, & explained every step throughly and made it all easy to understand. She got us closed really quickly too, in half the time of what USAA had proposed. Tracy is the main reason we stayed with PennyMac instead of refinancing w a different bank. Give her a raise!
Everyone I talk to was awesome, they were thorough and very friendly, answered all my questions . They were very quick in getting everything done, I was pleasantly surprised how fast it went. I would totally recommend Penny Mac to everyone that wants a great experience with great people who will take care of you and do it in a timely fashion. Thank you for everything.
I did finally get through to Icenia. She is very busy. I know that she worked very hard to get everything accurate and our lawyer to our home for the closing.
5
Very efficient, polite, and helpful with my questions.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,334 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.