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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very friendly employees.
They were easy to work with even during the pandemic. They were professional and kind and I am glad I chose them for my refinance.
Nichole was not good at responding to emails or voicemails, she did not clearly set expectations for the final closing amount, and she basically disappeared in the final week and we had very little communication. Also, the loan almost fell through because the team never reached out to my employer, then suddenly with 3 days to close there was a mad scramble to verify my employment. This was highly disorganized and I would not recommend working with this team.
Overall it went well, contacting my loan officers was difficult at times but we got it done.
no comment.
Great and fast service
Your process from begining to the end was clear and easy to follow. Your reps were experts and detailed with instructions on our needs.
na
Staff and systems do not appear to work correctlly
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,334 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.