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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was a easy And the people were nice. The only thing that needs to be fixed is the collection side and the loan side need to know what each other is doing. A customer should not be getting a phone call from collections when he was advised by the loan department not to make a payment. Other then that we enjoyed the easy of refinancing our house.
The process was very simple from start to finish. Everything was done online and I didn't have to resubmit any documents from my original loan. Communication from the team was great. Thanks.
Deion Smith was very informative and answered all of my concerns. Great Customer Service
They didn't wave the original long see they said they couldn't do it
I was very satisfied with the process.
Outstanding customer service
This has been the fastest and smoothest home loan process we have experienced compared to others we have done. The Penny Mac team did a great job; especially Jason Pliska and Nicholas Batten. Thank you for ensuring the process was accurate, simple, and hassle free.
Super-friendly help. I just wasn't ready for the letters asking for pay-off balance (several of them), since I was refinancing with the same company.
Great experience !
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,794 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.