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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Consider that Covid sequestering was in effect and communication was marginal at best, everything went smoothly. The loan did not close as expected as the Title Company had missed three pages and held up the close. It has taken several phone calls moving from person to person to set up my payment arrangements and they are still not done as the person I talk to doesn't have the new loan documents, even though I have received notification that the close notice is approved and in my hands.
Definitely a painless process. Definitely recommend!
My refinancing process went very well, and I was pleased with the security measures that were taken to protect my information during my loan approval process during this time of having to work from home. I also appreciated all of the personal assistance and time that was given to put me at ease during the process. Great job!
XXX
Great lender to work with.
I like the weekly email updates even if there nothing going on. At least i know we are on track and just waiting for the stuff to process.
From the start of the process to the end I got prompt and wonderful customer service. Thank you for making this easy during an uncertain time :) 😃
Everything went smooth on every step more than I expected. Closing time few days more than what's the goal(45 days) great job .thank you
awesome
PENNYMAC has a 4.4 star rating with 48,342 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.