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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Your representatives need to have better communication with your customers.
Since my original mortgage was with pennymac It was very easy to close. I was offered a slightly better rate by other companies, however, I didn't want to start submitting documents to them. You had all the information on hand and expedited the loan. Every one I dealt with was very friendly and professional.
Awesome experience.
Convenient and all employees I dealt with were courteous and responsive. Also, the document and signing process was smooth. Ty our notary was great too. The process was slower than expected but I believe that was because of the volume of loan activity right now. Overall we’re happy with the outcome.
As a returning Penny Mac client from my previous home loan in Ca. , I was again impressed with the thorough information received from My Mac Team and the support and questions answered throughout the process of my Re-fi Streamline Loan. I have referred my son, who is also a Penny Mac Loan holder for his home here in Ga. about the Streamline information. He will be contacting PennyMac shortly to start his Streamline loan within the week. It's great to be returning to your Mortgage Co. Thanks
Respond to questions more promptly. Don’t switch the amount to closing 4 times. Don’t tell me I will only need to bring less than $100 to closing and then switch it to $2000 because you took to long to process the loan and it incurred another month’s worth of interest.
The whole team that worked with me was fantastic!
From the beginning of my request with Erik Bates to the closing with Christopher Keppler the refi. was handled in a professional manner. We could not have asked for better service. Thank you all for an excellent job. George & Linda Scarbro
Great service
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,836 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.