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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,800 reviews
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WAYNE H.'s profile image
WAYNE H. 
5 years ago

Everything so made so easy and efficient. I have already referred someone to Pennymac. 

JEREMY G.'s profile image
JEREMY G. 
5 years ago

Everything went seamless! I had no issues! 

KYLE R.'s profile image
KYLE R. 
5 years ago

My'Esha was extremely Nice and helpful throughout the entire loan process. Her weekly calls were informative and even through the pandemic she kept me updated on the status of my loan. Very please with the refinance process through Pennymac. 

Francis E.'s profile image
Francis E. 
5 years ago

My Second Mortgage with PennyMac and my second time refinancing with them. It's always been very easy and transparent. Thank you 

Christine B.'s profile image
Christine B. 
5 years ago

It was fast, clear and easy. Thanks! 

JOHN L.'s profile image
JOHN L. 
5 years ago

Great service well done ! 

RICHARD V.'s profile image
RICHARD V. 
5 years ago

The entire process was unbelievably efficient and more importantly, Mr. Evans provides very timely information before being asked. We are very pleased with the manner in which our refinance was handled. 

ANDREW N.'s profile image
ANDREW N. 
5 years ago

Duplicate document request was from two different agents. Issue resolved quickly with phone call and probably due to work-at-home communication issues. 

JOSEPH J.'s profile image
JOSEPH J. 
5 years ago

During the refi process, I was not informed that it would be best to discontinue auto-payments to my previous loan so final payoff would be accurate for my new loan. A monthly payment on my old loan went through a few days before final closing of my new loan causing the balance of my refi to be inaccurate. I had to call and have it fixed and still have yet to confirm this has been corrected. If I hadn't caught this I feel Penny Mac would let the mistake go and taken the extra $$ as profit. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,800 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.