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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything so made so easy and efficient. I have already referred someone to Pennymac.
Everything went seamless! I had no issues!
My'Esha was extremely Nice and helpful throughout the entire loan process. Her weekly calls were informative and even through the pandemic she kept me updated on the status of my loan. Very please with the refinance process through Pennymac.
My Second Mortgage with PennyMac and my second time refinancing with them. It's always been very easy and transparent. Thank you
It was fast, clear and easy. Thanks!
Great service well done !
The entire process was unbelievably efficient and more importantly, Mr. Evans provides very timely information before being asked. We are very pleased with the manner in which our refinance was handled.
Duplicate document request was from two different agents. Issue resolved quickly with phone call and probably due to work-at-home communication issues.
During the refi process, I was not informed that it would be best to discontinue auto-payments to my previous loan so final payoff would be accurate for my new loan. A monthly payment on my old loan went through a few days before final closing of my new loan causing the balance of my refi to be inaccurate. I had to call and have it fixed and still have yet to confirm this has been corrected. If I hadn't caught this I feel Penny Mac would let the mistake go and taken the extra $$ as profit.
PENNYMAC has a 4.4 star rating with 48,800 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.