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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Excellent service.
Clear and consistent communication, always letting me know the current status and what was coming up. I wasn't surprised by anything, everything was following a set schedule baseline, very appropriate and on-time. Maintain these high standards for customer service!
i was very satisfied with everything
Loan Officer told me I would be able to close 1 May, we closed 29 May 2020. I asked him a question via secure message/reply, he never responded. I asked about a lenders credit since he told me there would be no additional closing cost then when it was almost time to close there was $2000+ cost. He immediately dismissed my request. At that point I knew he didn't have my best interest he was working for his paycheck. THEN, we had a $13. cash to close. My wife is the reason we didn't walk.
My refinance loan was closed. But PENNYMAC has not even funded my loan. I am still paying and a active client for my previous lender. Also, at first, it was nothing down. But then I had to muster up $1,100 at a last minutes notice. No real excuse or explanation. Just "error".
She helped me get through all the paperwork I had to send.
Easy for the most part.
Very straight forward and stress free.
A painless and simple no cash out refi that moved quickly.
PENNYMAC has a 4.4 star rating with 48,836 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.