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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,345 reviews
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Bohdan L.'s profile image
Bohdan L. 
5 years ago

Had good experience with pennyMac. Liked the numbers too) 

JERRY K.'s profile image
JERRY K. 
5 years ago

My refi was handled in a professional manner by everyone I had contact with during the process. 

TERENCE L.'s profile image
TERENCE L. 
5 years ago

I was called weekly during the process to make sure there were no issues pending on the approval. Title took way too long by PA state . 

DONALD B.'s profile image
DONALD B. 
5 years ago

The entire process took at least two months to complete. It was ridiculously long. I also did not like the fact that even though we are married and I make more money than my husband, I was treated as less important. He was designated as the borrower and I was the co-borrower. In this day and age, why were we not both designated as a co-borrower? My name was always listed second, as if I was a second -hand citizen. It was offensive. 

LAURALEE R.'s profile image
LAURALEE R. 
5 years ago

better communication from whom ever does the final documents and the notary. The notary person showed up on our doorstep ready to sign papers and I looked at the documents and they were not the up to date documents. I had to send away the notary and then we had to set another date for signing. Very stressful. Couldn't even talk to my original person who was in charge of my loan. Had to talk to the middle man, that was having a hard time understanding the problem. Very frustrating ordeal 

YESENIA P.'s profile image
YESENIA P. 
5 years ago

The entire team I worked with directly during my refinance process were very attentive, caring and understanding. They were very thorough in their delivery of information and maintained constant communication with me throughout the process. I'm very pleased with everything! 

Victor M.'s profile image
Victor M. 
5 years ago

Fácil,rápido y seguro 

Terry P.'s profile image
Terry P. 
5 years ago

Thank you Jason and your team for giving me a great experience in refinancing 👌🏾👏🏾👏🏾👏🏾 

ROSEMARY R.'s profile image
ROSEMARY R. 
5 years ago

The process was quick and easy and all of my questions were answered on a timely basis. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,345 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.