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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,836 reviews
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JOSEPH W.'s profile image
JOSEPH W. 
on Birdeye

4 years ago

Refi went great. Glad I was able to stay with PM 

Rosemary D.'s profile image
Rosemary D. 
on Birdeye

4 years ago

Greg was an outstanding communicator, took our needs seriously and followed through, making this a great experience. 

Ellen O.'s profile image
Ellen O. 
on Birdeye

4 years ago

Our experience with a re-fi with Penny Mac was professionally done. Everyone from start to finish was in touch with us on a weekly basis to let us know how the process was moving ahead. I recommend highly working with Penny Mac for all home mortgage needs. I know we will in the future. 

Donald B.'s profile image
Donald B. 
on Birdeye

4 years ago

L 

Jose G.'s profile image
Jose G. 
on Birdeye

4 years ago

thanks! 

Timothy R.'s profile image
Timothy R. 
on Birdeye

4 years ago

Sharon was amazing!  

Hugo P.'s profile image
Hugo P. 
on Birdeye

4 years ago

Very poor communication, very slow responses, I didn't understand alot of the process due to have to wait 24 to 48hrs for a response. I addressed my concerns before and no one from management cared enough to contact me 

KENNETH D.'s profile image
KENNETH D. 
on Birdeye

4 years ago

The whole process was excellent! Blen was professional, knowledgeable, and very personable. Everything went so smoothly, all questions were promptly addressed, and I was kept in the loop throughout. I would highly recommend PennyMac to anyone considering refinancing. 

Zachary W.'s profile image
Zachary W. 
on Birdeye

4 years ago

Elizabeth Estrada was absolutely amazing! She checked in with me on a regular basis and communicated very well. I had an amazing refinance experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,836 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.