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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
kept me informed during the process and when any documents were needed easy seamless process thanks
Easy process. Quick turnaround within one month from start to finish.
The process from start to finish took a looooooong time. I never knew who the primary point of contact was supposed to be. I didn’t feel that the process was explained well and had no idea what to expect next. There were several times that I received emails with “required documents” but was told to ignore them so that confused me further. Once all the documents were finally prepared no one explained to me what it was that I was signing. I was just expected to sign a stack of pages.
Fast, precise, fair, and easy
Such a great and smooth experience. Would do it again in a second.
My loan officer did not communicate effectively at all. He gave me wrong information about the rate, then tried to charge more than 3000 for locking the rate without my approval. I called him several times and only once towards the end he returned my call, but never called back. Closing process was very confusing and rather chaotic. Faiza did a decent job trying to get me answers from her superiors.
Hilda was very helpful. Thank you!
The process was very smooth and I had a great experience.
I would’ve been more grateful if the process would’ve taken less time.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,113 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.