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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
super easy and stress free. I have had PennyMac for years and so glad I chose to stay with them for my new home.
PennyMac has done a great job servicing 3 loans for me and my family. We are very pleased with their service
Paulette was very open and honest with us. There were no surprises at closing. She kept regular communication with us and was quick with finding out any answers to questions we came up with. overall, it was a pleasant and smooth process.
The entire process was quick and painless. Everyone I dealt with on the PennyMac team was kind and knowledgeable.
Tracy Parker was very friendly and very professional. All expectations for paper work, documentation, and closing schedule was maid very clear. Tracy was also kind enough to provide timely updates on the loan process. I will be recommending PennyMac to friends and family.
Quicker responses to emails. Better communication between staff for things like appraisals and documentation. Better clarification on where or who to email when replying to emails. Almost 3 months to close.
Very easy process, the assistance was great and very informative, excellent interaction from associates, never had to wonder what was going on, was kept up to date very fast, we are extremely happy !!
Easy process and everything was done over the phone. Couldn't be any happier. Thanks
Carmelita honestly made this experience for me so much better. I kept running into delays that were neither her fault nor my own and regardless of that she figured it out for me in a timely fashion. This woman should be running the company for how hard she works and how much she cares. When other people at PennyMac weren’t meeting their deadlines she pushed to get them to get it done right away. I don’t think I would have taken this all the way without her, to be honest. Give her a raise!!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,836 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.