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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,838 reviews
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OMAYRA P.'s profile image
OMAYRA P. 
on Birdeye

4 years ago

Thank you. 

MICHAEL M.'s profile image
MICHAEL M. 
on Birdeye

4 years ago

Working with Iceania, of the m.a.c. team was great. She knew right away what documents were needed and if we had missed sending a requested document. 

PAUL P.'s profile image
PAUL P. 
on Birdeye

4 years ago

Friendly people who gladly answered all my questions and were always open to going into more detail on the process. 

JUSTIN J.'s profile image
JUSTIN J. 
on Birdeye

4 years ago

We received no communication from you unless we attempted multiple times to get information. Things were put on hold due to lack of communication on YOUR end forgetting to send a request to documents YOU already had. Wish we would have gone with a different mortgage company because your service was unacceptable. 

Thomas C.'s profile image
Thomas C. 
on Birdeye

4 years ago

The process, from online application, through closing was quick and easy. Both the loan originator as well as Erica and the macTeam were quick, efficient, and easy to work with. 

BRIAN P.'s profile image
BRIAN P. 
on Birdeye

4 years ago

Everyone we worked with at PennyMac was fantastic! Attentive and very responsive. This was by far the best refi experience I have ever had! Great job PennyMac team! 

DAISY V.'s profile image
DAISY V. 
on Birdeye

4 years ago

The process was clear and handled professionally. I hope future communications with PennyMac continue in the same way. 

RODERICK F.'s profile image
RODERICK F. 
on Birdeye

4 years ago

I never had to wonder how our application process was proceeding. We received weekly updates from Christopher and knew exactly what was going on and where we were in the process. 

Rodney T.'s profile image
Rodney T. 
on Birdeye

4 years ago

Just how quick the process was 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,838 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.