PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,114 reviews
Select a rating
NARCISO B.'s profile image
NARCISO B. 
5 years ago

Customer service was great, we were always updated on our loan process. The overall loan process was very quick despite our current situation Covid 19. We are very pleased and happy with Penny Mac Loan processing dept. Richard was always in contact with us and we want to thank him and everyone that helped us. 

James S.'s profile image
James S. 
5 years ago

Our experience was great. The closing date was surprisingly scheduled earlier than we expected. We thought it would be done in June. The closing process was held here in our home, which was highly appreciated by my spouse. The closing process was shorter than we anticipated, 

MICHELLE B.'s profile image
MICHELLE B. 
5 years ago

Very smooth process. My only complaint was my appt. to sign the papers. No confirmation, and the person was late, so I was unsure if we were still on since everything was so automated. Everything was very professional and easy. 

Jed P.'s profile image
Jed P. 
5 years ago

Very pleasant and quick experience. The communication was prompt and very helpful. 

BRANDON D.'s profile image
BRANDON D. 
5 years ago

. 

David C.'s profile image
David C. 
5 years ago

Very smooth. Thank you 

TA L.'s profile image
5 years ago

Everything closed on-time. However it was extremely hard initially to get someone to call me back to get the process going. And once we started it was extremely hard to get a call back, response, email or any communication answered if you had a question. 

Daniel S.'s profile image
Daniel S. 
5 years ago

A much better experience than we've had in the past! 

Marcus J.'s profile image
Marcus J. 
5 years ago

Great experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,114 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.