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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,838 reviews
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Randolph S.'s profile image
Randolph S. 
on Birdeye

4 years ago

PennyMac is great. Everything was streamlined and despite our current situation with COVID-19, they managed to get everything closed in a timely manner. 

John Stine I.'s profile image
John Stine I. 
on Birdeye

4 years ago

The second time i went through the loan process it went very well. Everything was communicated well and the closing was earlier than i expected and cheaper. The first time however was a nightmare. I was asked for all manner of documents that did not make sense to me. I called the loan officer at least a half a dozen times with no answer, left a voicemail to no response, and emailed him to also no response. Then was denied the refinance with no warning. 

RAMONA W.'s profile image
RAMONA W. 
on Birdeye

4 years ago

great 

Becky S.'s profile image
Becky S. 
on Birdeye

4 years ago

Everyone that I dealt with was very informative and touched base frequently throughout the process to make sure that we were informed. 

MICHAEL S.'s profile image
MICHAEL S. 
on Birdeye

4 years ago

easy to applie $ close on 

Paul Broussard J.'s profile image
Paul Broussard J. 
on Birdeye

4 years ago

Easy process 

JASON L.'s profile image
JASON L. 
on Birdeye

4 years ago

Great experience. 

RAUL VEGA J.'s profile image
RAUL VEGA J. 
on Birdeye

4 years ago

The employees of PennyMac are competent and helpful. The process was quick and easy. The Mobile Notary made signing loan docs and closing effortless. 

George D.'s profile image
George D. 
on Birdeye

4 years ago

na 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,838 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.