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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,838 reviews
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Leonard H.'s profile image
Leonard H. 
on Birdeye

4 years ago

it was a much slower process than given to expect as well as never a complete timeline tor answer to expect return of money in escrow. in retrospect i believe we should have been able to receive a lower interest as well.  

Laura G.'s profile image
Laura G. 
on Birdeye

4 years ago

The process was painless, and my questions were answered in a timely manner. Everyone was very nice and easy to work with. 

JUDGE Mobley I.'s profile image
JUDGE Mobley I. 
on Birdeye

4 years ago

It was an always has been a pleasure working with the PennyMac Staff. They are one of the most seem less and most Customer Service Oriented Loan Servicing Companies I have ever worked with. 

BRIAN W.'s profile image
BRIAN W. 
on Birdeye

4 years ago

Closing was delayed because paperwork had not been received. Overall an easy process. 

JOHN T.'s profile image
JOHN T. 
on Birdeye

4 years ago

Very easy and great communication 

THERESE B.'s profile image
THERESE B. 
on Birdeye

4 years ago

The process was handled very professionally and they took the time to walk through each step with me. I was very impressed with how easy this was. I was very hesitant at first because my husband always handles our finances and he had a stroke. I would recommend PennyMac to anyone that is interested in refinances. A special thank you to Jane Riley that took the time to explain everything on my first call and Carmelita Villarreal that handled each step. Thank you. 

JOSEPH Wascavage I.'s profile image
JOSEPH Wascavage I. 
on Birdeye

4 years ago

Great job. 

David M.'s profile image
David M. 
on Birdeye

4 years ago

Great communication from start to finish 

Clark C.'s profile image
Clark C. 
on Birdeye

4 years ago

It was great. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,838 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.