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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
it was a much slower process than given to expect as well as never a complete timeline tor answer to expect return of money in escrow. in retrospect i believe we should have been able to receive a lower interest as well.
The process was painless, and my questions were answered in a timely manner. Everyone was very nice and easy to work with.
It was an always has been a pleasure working with the PennyMac Staff. They are one of the most seem less and most Customer Service Oriented Loan Servicing Companies I have ever worked with.
Closing was delayed because paperwork had not been received. Overall an easy process.
Very easy and great communication
The process was handled very professionally and they took the time to walk through each step with me. I was very impressed with how easy this was. I was very hesitant at first because my husband always handles our finances and he had a stroke. I would recommend PennyMac to anyone that is interested in refinances. A special thank you to Jane Riley that took the time to explain everything on my first call and Carmelita Villarreal that handled each step. Thank you.
Great job.
Great communication from start to finish
It was great.
PENNYMAC has a 4.4 star rating with 48,838 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.