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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,347 reviews
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MELODY F.'s profile image
MELODY F. 
5 years ago

Despite the fact the we are all working remotely Maranda and her team made the refinance happen. We're happy with everyone we worked with start to finish. Thanks. 

MARTY M.'s profile image
MARTY M. 
5 years ago

I've refinanced before and it was a very unpleasant process. This time around, everyone was very communicative, patient and friendly. They did not constantly bombard me w/ emails or phone calls about giving them more documents. It was the easiest process and I'm grateful for their professionalism and their attention to detail. I highly recommend. 

TOMOKO T.'s profile image
TOMOKO T. 
5 years ago

Everything was very smooth except for the time it took. I understand because of COVID19 it was difficult , but frustrating that I had no idea what is going on until I talked with Ashley. she was great. 

Judith T.'s profile image
Judith T. 
5 years ago

the rate it took to get to closing 

JUAN C.'s profile image
JUAN C. 
5 years ago

Your reps are very easy to work with and kept me up to date on the process of my loan. 

MICHAEL R.'s profile image
MICHAEL R. 
5 years ago

PennyMac is a wonderful wonderful company! Elizabeth was awesome person to talk to and always was fun to talk to!!! she's an excellent person for your company !!!!she definitely needs a pay raise because she is unbelievable!!!! 

Jessica L.'s profile image
Jessica L. 
5 years ago

I thought the process was simple enough to go through. I'm really glad someone was always available to answer my questions. 

DAVID M.'s profile image
DAVID M. 
5 years ago

From the first call talking with fill until the closing it was an easy process. Everyone we dealt with was helpful and pleasant. 

MICHAEL W.'s profile image
MICHAEL W. 
5 years ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,347 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.