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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,347 reviews
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Joe M.'s profile image
Joe M. 
5 years ago

Brittany and Aubray did more than expected. They helped me in every way possible, especially during this pandemic. Thank you. 

Robert B.'s profile image
Robert B. 
5 years ago

Given the current rush of new mortgage applications I am very happy especially with the over site that Sydney Barnes provided. 

EZEKIEL B.'s profile image
EZEKIEL B. 
5 years ago

Very fast, quick, and easy experience! Definitely going to refer directly to PennyMac! 

LaToya C.'s profile image
LaToya C. 
5 years ago

My MAC team, Glenn, kept me informed via calls and emails about the process from start to finish. Very stress-free experience 

NICHOLAS O.'s profile image
NICHOLAS O. 
5 years ago

Thanks Max and the whole Penny Mac team, they made my refinance process go smooth. 

Victoria E.'s profile image
Victoria E. 
5 years ago

Great Customer service 

Hunter H.'s profile image
Hunter H. 
5 years ago

Jason was not helpful at all and never returned my call. Anytime I called PennyMac I would get another representative and have to explain all over what was going on then they would give me information I was requesting. Other than the lack of communication by Jadon, it was a seamless process. 

MICHAEL L.'s profile image
MICHAEL L. 
5 years ago

Faster than I expected 

CEANNE K.'s profile image
CEANNE K. 
5 years ago

Rachel was amazing. She was attentive and extremely kind. She made the process a breeze. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,347 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.