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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,838 reviews
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FRANK C.'s profile image
FRANK C. 
on Birdeye

4 years ago

it was fast and easy. 

MANUEL C.'s profile image
MANUEL C. 
on Birdeye

4 years ago

Communication from our HLS Kami Weber 

Eric S.'s profile image
Eric S. 
on Birdeye

4 years ago

Closing documents were incorrect. Didn’t close on time. 

ELIZABETH L.'s profile image
ELIZABETH L. 
on Birdeye

4 years ago

Overall, the loan process was pretty simple from begin to end even through a global pandemic. I am satisfied with my new rate and loan. 

KURT C.'s profile image
KURT C. 
on Birdeye

4 years ago

emails and phone calls help it was not bothersome 

Dustin C.'s profile image
Dustin C. 
on Birdeye

4 years ago

Considering the overwhelming number of people refinancing at this time our process was fast, friendly, and efficient. 

RICHARD O.'s profile image
RICHARD O. 
on Birdeye

4 years ago

The biggest I had with the whole process was when I would return calls I want able to talk with Ashley directly. I am on a lot of calls during the day for work, so I would often have to return her calls. When I would, I would always end up having to discuss my account with whoever took the call. That made it so I would have to rehash the issues 5x with 5 different people. I would have preferred having one person who I talk with each time so I didn’t need to repeat issues each time I called. 

CHRISTOPHER W.'s profile image
CHRISTOPHER W. 
on Birdeye

4 years ago

Just refinanced my VA loan and reduced my interest rate. Process was simple and straightforward. Now I will enjoy saving more money. 

STEPHEN W.'s profile image
STEPHEN W. 
on Birdeye

4 years ago

Cammorah Washington. She was always so concerned for the progress of our loan. I felt like she was a friend and that she had our best interests at heart. Cammorah was very easy to talk to. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,838 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.