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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Better communication between Penny Mac people. Better communication from Nichole Littleton, Flavio Cordero, and John Fayad.
working with Greg and John made my refi a walk in the park. I all most want to do it again. Thank You All Very Much
My loan process with PennyMac was seemless. The whole PennyMac team was extremely knowledgeable and very helpful. I would like to take this time to say thank you.
Mandatory reviews in the survey process? Ridiculous.
I think the process was a little confusing due to the corona virus but everyone I talked to was helpful and professional
Home Buying, Refinancing, Pay Out Loans can all feel overwhelming.....even under normal circumstances. However, the COVID-19 Pandemic raised the bar to another level, which few have ever experienced! The "stressors/challenges"; especially those created by different coasts/time zones, can compound the anxiety. It is with heartfelt thanks that we extend our sincere appreciation for your team's flexibility and genuine willingness to ensure our needs were satisfactorily met. Rick & Jeri Dick
Everything was fine until it came to closing. Was suppose to close on a Friday and a notary could not be found for that date was rescheduled for Monday, on Monday notary called and said they had not received paperwork from Pennymac had to reschedule for Thursday according to person I talked to from Pennymac. I called Pennymac on Thursday to confirm closing, all of a sudden was told it wouldn’t be until Friday which I informed them was not acceptable as we had another appointment scheduled
Kali, while incredibly loaded due to the volume of ReFi at play, did a fantastic job of taking care of our streamlined ReFi. Nothing to it on my end. She deserves the credit. Nicely done indeed.
Ari'ele could have communicated and addressed my concerns. Never did close as scheduled because no closing docs was sent. I asked her why didn’t anyone call me? She said it was because when I sent the email it was after 9pm Friday and they are in Texas and everyone had left for the day. I told her I got that, but why hasn’t anyone called me today yet? Y’all been there for hours now, she said she was working on her files.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,113 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.