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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We did not communicate directly with Ammie at all. The loan officer who generated our loan, Chris Porter was very good and he answered most of our questions along the way. I just received a notification to sign and review closing documents, however, we were not provided authorization code.
Mara was very slow in getting back to me. She also gave me the wrong information about closing. The rest of the team was great, but getting the wrong information on closing put a sour taste in my mouth.
Process was very seamless. Still waiting on check from closing, it has been 7 days and have received no communications of when i should expect to receive funds in my account.
It was a great experience overall and the associates who worked with me made it very ease and simple.
Thanks!
Considering the restraints placed on all of us by the current pandemic I feel your agents did pretty well ... however, it would have been nice to have better communications.
very satisfy with the service and thank you!
a
The time it took from my call asking about current loan rates to the closing of the loan was incredibly quick. All contact with our loan handler was friendly, professional and courteous. He was also very patient in answering my questions. This was the most "painless" loan experience ever! Thank you Nathan.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,348 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.