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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We had a good experience with Penny and Mac and we recommend them to others.
Hello there, I personally like my Closing agent , Lauren , she is great on what she doing, she is willing to listen to my concerns and try to go extra miles to solve it for me. I probably won't close this loan without her. Also, I want to thank Brandon for his extensive work on giving me a good rate. I am quoting it JUST OK mainly because of Appraisal company that you're using. They are giving my property value much, much lower than market value. They're not trustworthy company .
All of the details of my loan were handled thoroughly and professionally. I definitely plan on staying with PennyMac. Thank you.
Cammorah was clear and concise in her communication's with us all the way through the entire process. She was a pleasure to work with and kept us informed weekly, until we got with in a week of closing and then it was almost a daily update! There were a few little snags, however the entire issue was outside of the scope of her control and we knew this. All issues were resolved quickly and we closed and moved into our "Forever Home" on the 22nd of May 2020. John & Liz Hallahan
I had a great experience working with Tameka. She responded quickly to my inquiries and kept me informed from beginning to end!
Ensure that the closing documents are accurate the first time. When closing documents are signed twice because the loan amount was wrong is not a good way of doing business. The underwriters should double check and have a supervisor check this PRIOR to the customer signing. Wait times for talking to someone about a loan have been horrible during this process also. I understand about the rates being low but if your company needs more employees please hire them to get through this.
There were no hassles! Great communications! It was quick and was exactly what we were looking for, for our refinance!! Thanks again!!
My refi experience was smooth and seamless! Thank you!!
This was about as painless as possible.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,841 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.