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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Linda was real helpful answered all my questions when I had one
All aspects of my lab sheet quick and easy
Not answering at this time
I HAVE BEEN WITH PENNYMAC FOR ABOUT 3 YEARS NOW. IVE DONE ONE REFI. THEN I SOLD THE HOUSE. BOUGHT A NEW HOUSE AND STILL WENT THROUGH PENNYMAC JUST BECAUSE I ALREADY HAVE A RELATIONSHIP WITH THEM. EVERYTHING WENT SMOOTH AS SILK WITH JUST ONE EXCEPTION. FOR THE PURCHASE OF THE 2ND HOUSE I WAS REQUIRED TO HAVE IT APPRAISED. WHICH IS NORMAL. WHAT IS NOT NORMAL IS THE 3RD PARTY COMPANY THAT PENNYMAC USES FOR THEIR APPRAISALS. I HAD 4 APPRAISALS SCHCEDULED WITH 3RD PARTY COMPANY. THE FIRST 4 APPOINTMENTS MADE FOR THE APPRAISAL WER... read more
The process from start to finish was easy.
Mr. Russ made my loan process smooth and was understanding of my timeline.
Pennymac's team gave great attention and detail to my needs and inquiries regarding the lending process.
The issues that slowed our loan process were largely due to the rural area that we live in. It was hard to find an appraiser and the appraisal was weeks out when we did get it scheduled. We did get multiple emails saying we needed to do this or that but were told by representatives that everything was in order, then we would get more emails saying something similar. That was more of a nuisance than anything. Paulette, Terrence, and Sandy were great! They answered any questions I had and were kind, courteous, and professio... read more
Very good service from Paulette.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,140 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.