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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great team, made the process very easy and enjoyable.
I love my Penny Mac family
Some things were not communicated as well as it should have. I had asked to close in 30 days but that did not take place. Emails were not answered in a timely manner
There were a couple of repeated questions, and under some circumstances, I'd prefer to have questions answered over the phone right away. But, overall, very good.
Great customer service. When we had questions, they were answered in a timely manner.
Was a simple refinance & PM held My original loan loan for about 7 mos. Loan took way to long to approve & doc request was slow and sporadic-kinda hit and miss.. By time loan funded, PM extended the time, I had called other lenders & theOr rate was less, but I had no desire to go through process all over again with another lender. I was wore out! Jamie however was professional and delightful to work with. He was always positive and courteous.
The whole loan process from start to finish was very straightforward and easy. The service provided by the Pennymac service team was exceptional and timely.
Great experience
Julian McCaskill was absolutely excellent and professional throughout the entire process. His timely communication and updating kept me informed at every step of the loan process. I would like to thank the entire PennyMac team for the outstanding service. Thank you Julian!!
PENNYMAC has a 4.4 star rating with 48,841 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.