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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,841 reviews
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Eloy B.'s profile image
Eloy B. 
on Birdeye

4 years ago

Excellent service - Penny Mac individuals were very knowledgeable of the process - everything went smoothly and quickly - 

WILFRED D.'s profile image
WILFRED D. 
on Birdeye

4 years ago

Austin Evans, Took care of my financial needs he was very polite well rounded and very professional. 

JANAI B.'s profile image
JANAI B. 
on Birdeye

4 years ago

Reliable, courteous and prompt with answering questions and following up. 

Maureen S.'s profile image
Maureen S. 
on Birdeye

4 years ago

This refinance process was totally seamless. I am so very impressed with the "Customer First" mindset. The communication from start to finish, again very impressive. Thank you Julian and the entire PennyMac Team. I also thank Corey Golden who was on the other end of the phone the day I called to inquire about the IRRL, he was very knowledgeable and helpful. I would recommend PennyMac 100%. Thanks again to the Team. 

Daniel V.'s profile image
Daniel V. 
on Birdeye

4 years ago

Overall customer service was very good. Only issue I had was it seemed as though I talked to a different person every time I called and had to explain the situation and got different or repetitive answers on each call. That being said the loan process it self was very smooth and simple 

Josef K.'s profile image
Josef K. 
on Birdeye

4 years ago

Thanks. 

Johnny Leonard J.'s profile image
Johnny Leonard J. 
on Birdeye

4 years ago

Very satisfied! 

ANNALEA C.'s profile image
ANNALEA C. 
on Birdeye

4 years ago

Thanks. 

DUSTIN C.'s profile image
DUSTIN C. 
on Birdeye

4 years ago

Thank you. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,841 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.