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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,353 reviews
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JOSE S.'s profile image
JOSE S. 
5 years ago

Very helpful. Thank you 

Steven S.'s profile image
Steven S. 
5 years ago

Had Pennymac I’m with my previous house. They make the process fairly seamless. When things do go sideways management is quick to step in and resolve the issue. 

Martenna G.'s profile image
Martenna G. 
5 years ago

Linda Frazier was great. She was very polite, patient, and very thorough. I can tell that she valued me as a cutomer. 

Tuumalo T.'s profile image
Tuumalo T. 
5 years ago

Great 

Rachel R.'s profile image
Rachel R. 
5 years ago

I did not know how much money I needed to wire until Friday night at 7:00 when closing was On Monday at 12:00. The bank didn’t open until 9:00 so it was a bit of a crunch. Also, the title company did not receive the final closing documents until 11:00. My realtor and the sellers realtor waited until 1:30for their money to be wired over. They left because it never came... very unprofessional. Elodia did an amazing job helping out in the beginning, but Anna Eng was hard to get in touch with.  

OSCAR L.'s profile image
OSCAR L. 
5 years ago

the process was very easy and my agent help me with all the question. 

CHRISTOPHER N.'s profile image
CHRISTOPHER N. 
5 years ago

Fast, convenient, clear, and prompt. Couldn’t have gone smoother. 

Rex S.'s profile image
Rex S. 
5 years ago

He reached out to see if we had any questions once the process started and usually when an agent does that they aren't actually expecting questions but that first call I just flooded him with questions and he answered every one. He reassured me I could call him at any time if I came up with more questions. We anticipated a long closing because of all the other applications but the next call was scheduling a closing almost a month earlier than expected. Everything went smoothly 😊 

GORDON J.'s profile image
GORDON J. 
5 years ago

Great experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,353 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.