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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,841 reviews
Select a rating
IAN G.'s profile image
IAN G. 
on Birdeye

4 years ago

very easy and very fast. The penny mac team made this a very pleasent process. thank you 

DEREK O H.'s profile image
DEREK O H. 
on Birdeye

4 years ago

Over all everything went well. Communication could always be better take note on previous conversations so not to speak on the same topics multiple times 

Jimmy R.'s profile image
Jimmy R. 
on Birdeye

4 years ago

We had a wonderful experience buying our home. 

JOHN V.'s profile image
JOHN V. 
on Birdeye

4 years ago

None 

Diana T.'s profile image
Diana T. 
on Birdeye

4 years ago

My questions were answered quickly and I did have a few bumps along the way but they were solved immediately. 

RANDALL M.'s profile image
RANDALL M. 
on Birdeye

4 years ago

N/a 

JUAN A.'s profile image
JUAN A. 
on Birdeye

4 years ago

Overall my experience was better than expected, anytime I had a question or didn’t fully understand the pennymac team would respond quickly and fully explain processes so I can have a better understanding. 

Khanh N.'s profile image
Khanh N. 
on Birdeye

4 years ago

Willing to match the offer of other lender. Went beyond to lower fees. Closing ontime and hassle free. 

JASON B.'s profile image
JASON B. 
on Birdeye

4 years ago

Due to Covid-19 regulations documents requested were not received properly and were requested several times which held things up. Improvements on communication in this area would be greatly helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,841 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.