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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,140 reviews
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Jonathan F.'s profile image
Jonathan F. 
on Birdeye

a year ago

Had exceptionally great experience with PennyMac for our new home! 

Timothy S.'s profile image
Timothy S. 
on Birdeye

a year ago

Everything was communicated effectively except for the second lien on my home due to a forbearance plan I was previously on. This late information severely hurt the cash amount I was expecting back. 

Kevin K.'s profile image
Kevin K. 
on Birdeye

a year ago

Edna was very efficient and gave a step by step of how the process was going to work. Followed up to make sure we understood what was sent to us. Enjoyed the experience. 

Julio G.'s profile image
Julio G. 
on Birdeye

a year ago

Quick and easy 

Karen C.'s profile image
Karen C. 
on Birdeye

a year ago

Sandra was always available to answer questions and when she wasn’t, she got back to us relatively quickly!! She made it a pleasant experience for us!! 

Ryan B.'s profile image
Ryan B. 
on Birdeye

a year ago

Sandra worked with me on my purchase loan and my refinance loan. She went above and beyond the call of duty. She took time out to communicate and work in the other loan, though it wasn’t her job. I was frustrated with PennyMac, but not with Sandra. She was a great help and I appreciate her. 

Steven K.'s profile image
Steven K. 
on Birdeye

a year ago

Very helpful 

ISAAC S.'s profile image
ISAAC S. 
on Birdeye

a year ago

The whole process was smooth and flawless. The communication was great. The notifications that required our action was great and timely! 

Mark A.'s profile image
Mark A. 
on Birdeye

a year ago

Was smooth start to finish everyone was professional knowledge and helpful that I dealt with throughout the process. Communication was kept with me throughout my process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,140 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.