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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Had exceptionally great experience with PennyMac for our new home!
Everything was communicated effectively except for the second lien on my home due to a forbearance plan I was previously on. This late information severely hurt the cash amount I was expecting back.
Edna was very efficient and gave a step by step of how the process was going to work. Followed up to make sure we understood what was sent to us. Enjoyed the experience.
Quick and easy
Sandra was always available to answer questions and when she wasn’t, she got back to us relatively quickly!! She made it a pleasant experience for us!!
Sandra worked with me on my purchase loan and my refinance loan. She went above and beyond the call of duty. She took time out to communicate and work in the other loan, though it wasn’t her job. I was frustrated with PennyMac, but not with Sandra. She was a great help and I appreciate her.
Very helpful
The whole process was smooth and flawless. The communication was great. The notifications that required our action was great and timely!
Was smooth start to finish everyone was professional knowledge and helpful that I dealt with throughout the process. Communication was kept with me throughout my process.
PENNYMAC has a 4.5 star rating with 49,140 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.