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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,356 reviews
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Joshua S.'s profile image
Joshua S. 
5 years ago

It was a nice experience, first time buying a house so I didn't really now what to expect, but everyone from the realtor to the loan officers were very helpful. Thank you everyone for your help. 

Nelson G.'s profile image
Nelson G. 
5 years ago

PennyMac is the mortgage company to go with. We have processed with them 3 times. Beyond excellent customer service. Fast and accurate. 

Terrance D.'s profile image
Terrance D. 
5 years ago

The service provided exceeded my expectations! 

Shanda K.'s profile image
Shanda K. 
5 years ago

The process for the loan and communication were going well until the day of closing . The documents that were brought by the notary to sign at the closing, were not the same closing disclosures that I had seen and had adequate time to review. The monthly payment was increased by $150 which was not expected, especially hearing about it for the first time from the notary right there ready to sign. 

Galynn W.'s profile image
Galynn W. 
5 years ago

Clear, concise communication 

BENJAMIN F.'s profile image
BENJAMIN F. 
5 years ago

Refinancing went quickly. PennyMac sent personnel to my house to sign all closing documents in person. Very convenient! Their staff members were competent and friendly. 

DONALD W.'s profile image
DONALD W. 
5 years ago

The refi process was easy and fast! Great customer service and helpful at every step in the process! 

JESUS F.'s profile image
JESUS F. 
5 years ago

We are very happy with penny Mack 

Adam G.'s profile image
Adam G. 
5 years ago

The process was smooth and efficient. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,356 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.