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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,841 reviews
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ANTHONY B.'s profile image
ANTHONY B. 
on Birdeye

4 years ago

It was a easy And the people were nice. The only thing that needs to be fixed is the collection side and the loan side need to know what each other is doing. A customer should not be getting a phone call from collections when he was advised by the loan department not to make a payment. Other then that we enjoyed the easy of refinancing our house. 

Carl Taylor J.'s profile image
Carl Taylor J. 
on Birdeye

4 years ago

Deion Smith was very informative and answered all of my concerns. Great Customer Service 

FRANK O.'s profile image
FRANK O. 
on Birdeye

4 years ago

People kept me well informed. Responded quickly to my questions. Clarified issues well. 

George A.'s profile image
George A. 
on Birdeye

4 years ago

They didn't wave the original long see they said they couldn't do it 

ERIC T.'s profile image
ERIC T. 
on Birdeye

4 years ago

I was very satisfied with the process. 

Darius P.'s profile image
Darius P. 
on Birdeye

4 years ago

Outstanding customer service 

Mark T.'s profile image
Mark T. 
on Birdeye

4 years ago

This has been the fastest and smoothest home loan process we have experienced compared to others we have done. The Penny Mac team did a great job; especially Jason Pliska and Nicholas Batten. Thank you for ensuring the process was accurate, simple, and hassle free. 

ANGEL P.'s profile image
ANGEL P. 
on Birdeye

4 years ago

The fastest, smoothest and fair BA streamline refinance I have ever experienced. Was able to receive a better refinance rate than the one that advertises on TV for veterans. Glad I shopped around. I saved myself a ton of money. 

BRENT L.'s profile image
BRENT L. 
on Birdeye

4 years ago

Super-friendly help. I just wasn't ready for the letters asking for pay-off balance (several of them), since I was refinancing with the same company. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,841 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.