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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,841 reviews
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Sang L.'s profile image
Sang L. 
on Birdeye

4 years ago

I had a great experience and there was no difficulty 

CARMELO G.'s profile image
CARMELO G. 
on Birdeye

4 years ago

A great experience, and financially beneficial 

JOANNE P.'s profile image
JOANNE P. 
on Birdeye

4 years ago

Loan terms were changed multiple times (unfavorably) without any communication. It took more than a month for Penny Mac to decide to honor the original terms. I have no complaints about Faiza. 

DANIEL G.'s profile image
DANIEL G. 
on Birdeye

4 years ago

Want the that the entire PennyMac team. We are Very happy. Special thank you to Jessie Corral who spent several hours on the phone with me prepping the application, and Carmelita Villarreal who saw the loan thru to close. Thank you! -Daniel & Shirley 

MATTHEW R.'s profile image
MATTHEW R. 
on Birdeye

4 years ago

I enjoyed the process 

MARIA W.'s profile image
MARIA W. 
on Birdeye

4 years ago

The process went smoothly and there there was always good communication of the loan process. John and the PennyMac team took their time to answer all my questions. 

RICHARD Baldwin J.'s profile image
RICHARD Baldwin J. 
on Birdeye

4 years ago

I have the loan docs provided by the mobile notary, but I have yet to see documents on my PennyMac online account and FINAL closing documents. Still waiting. 

EDWARD D.'s profile image
EDWARD D. 
on Birdeye

4 years ago

Excellent service from start to finish. Timely and profession, accurate and most of all very simple and easy process. 

Carlyle N.'s profile image
Carlyle N. 
on Birdeye

4 years ago

I’ve been with PennyMac for over 8 years and they continue to give me great service! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,841 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.