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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Sometimes did not know exactly what was needed on documents sent to me... Went to "closing" and closing had been cancelled "by the lender" and I was not notified!!
Mykela did a great job for me!
Everything so made so easy and efficient. I have already referred someone to Pennymac.
Everything went seamless! I had no issues!
Things went great overall. The only thing I didn't like about the whole process was the excessive back and forth with the required documents. I feel like it could've been reduced by explaining better what the requirements for the docs were. More details please.
It was fast, clear and easy. Thanks!
The process was quick and painless. The only negatives are the wait times when calling in and the inability to contact someone directly.
The entire process was unbelievably efficient and more importantly, Mr. Evans provides very timely information before being asked. We are very pleased with the manner in which our refinance was handled.
During the refi process, I was not informed that it would be best to discontinue auto-payments to my previous loan so final payoff would be accurate for my new loan. A monthly payment on my old loan went through a few days before final closing of my new loan causing the balance of my refi to be inaccurate. I had to call and have it fixed and still have yet to confirm this has been corrected. If I hadn't caught this I feel Penny Mac would let the mistake go and taken the extra $$ as profit.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,841 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.