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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
My experience with Penny Mac has always been positive. I had my first loan with them and they offered a competitive rate for a refi and consolidation of a second. Always followed through on commitments and made it easy.
Great lender, Made it easier than I was expecting.
Quick and easy
The process was easy. Goals and expectations were communicated on time and clearly. Great overall experience.
Greg Johnson who handled my refinance was the best. Immediately replied to any questions I asked. If there was a problem he found a way to take care of it. He genuinely wanted to help in every aspect of this process, especially during this pandemic. I can't say enough good things about him.
Very quick pleasant experience and Greg stayed in communication with me often
Communication throughout the process was great. Smooth all the way until closing with all questions answered.
I originally tried to refinance with quicken loans and they dropped the ball to say the least. Their closing costs kept changing and I had to keep calling and they would give me credits to get the closing costs closer to where it was supposed to be but still always a couple hundred dollars higher than originally quoted. I dropped them like a bad habit and started the process with Pennymac. Pennymac not only matched QL quote, I actually paid nothing at closing. TY to Daniel and Nakita!
Great customer service
PENNYMAC has a 4.4 star rating with 48,368 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.