PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,368 reviews
Select a rating
DALE C.'s profile image
DALE C. 
5 years ago

My experience with Penny Mac has always been positive. I had my first loan with them and they offered a competitive rate for a refi and consolidation of a second. Always followed through on commitments and made it easy. 

Joseph S.'s profile image
Joseph S. 
5 years ago

Great lender, Made it easier than I was expecting. 

BARRY T.'s profile image
BARRY T. 
5 years ago

Quick and easy 

Isaac F.'s profile image
Isaac F. 
5 years ago

The process was easy. Goals and expectations were communicated on time and clearly. Great overall experience. 

MICHAEL B.'s profile image
MICHAEL B. 
5 years ago

Greg Johnson who handled my refinance was the best. Immediately replied to any questions I asked. If there was a problem he found a way to take care of it. He genuinely wanted to help in every aspect of this process, especially during this pandemic. I can't say enough good things about him. 

John D.'s profile image
John D. 
5 years ago

Very quick pleasant experience and Greg stayed in communication with me often 

Alberto I.'s profile image
Alberto I. 
5 years ago

Communication throughout the process was great. Smooth all the way until closing with all questions answered. 

Michael C.'s profile image
Michael C. 
5 years ago

I originally tried to refinance with quicken loans and they dropped the ball to say the least. Their closing costs kept changing and I had to keep calling and they would give me credits to get the closing costs closer to where it was supposed to be but still always a couple hundred dollars higher than originally quoted. I dropped them like a bad habit and started the process with Pennymac. Pennymac not only matched QL quote, I actually paid nothing at closing. TY to Daniel and Nakita!  

Deandre M.'s profile image
Deandre M. 
5 years ago

Great customer service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,368 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.