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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,081 reviews
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Seab S.'s profile image
Seab S. 
5 years ago

Pennymac made refinancing painless and simple. 

HEATHER M.'s profile image
HEATHER M. 
5 years ago

Richard was great to work with, he should get a raise 

Michael B.'s profile image
Michael B. 
5 years ago

I want to thank you for working with us over the last few months on our new mortgage. We settled this morning (curb-side, in our car). Best wishes to you & your PennyMac team. Please stay safe. Mike & Sandy Balderson 410-533-0844 

Nancy Diane H.'s profile image
Nancy Diane H. 
5 years ago

Anna was very responsive and kept me in the loop on the status of the loan. When there was an issue or question, she would follow up, even if it wasn't her responsibility to do so. That way I was clear as to our progress. She made it a point to touch base with me on a regular basis. If I ever have to go back to PennyMac for another mortgage, I will request that she be assigned to my file! Thank you, Anna!!!!! 

HARRIETT M.'s profile image
HARRIETT M. 
5 years ago

Anna was very thorough with communicating all of the requirements needed. She ensured the process was seamless and her level of professionalism was outstanding. Thank you Anna for your assistance and I welcome the opportunity to work with you again in the future. 

JENNY J.'s profile image
JENNY J. 
5 years ago

The loan officer Maxwell Mitchell took the time and effort to explain things clearly. His follow thru was amazing! He was clear in explaining all of the information and patient with all of my questions! 

NEIL H.'s profile image
NEIL H. 
5 years ago

We had a great experience with PennyMac. They worked quickly and efficiently and weren't pushy like some of the other companies we got quotes from. 

Alexandra S.'s profile image
Alexandra S. 
5 years ago

Everything was timely, and while efficient, the conversations were never rushed. It was a simple and easy process. 

Colin P.'s profile image
Colin P. 
5 years ago

Great Staff! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,081 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.