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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I previously was a pennymac customer and I was offered discounts to keep my mortgage with them when bought a new house. I shopped around for loans and when it came down to it, pennymac got me the best interest rate with zero points and saved me nearly $4,000 in closing costs.
It worked out
The closing costs were not communicated properly and some data was wrong as well.
The application part was great and easy but once it went to underwriters it was a pain. It started smooth but in the end, I was never informed that I was still missing documentation. I had to call 2 days before close and find out. Martha was more confusing to talk to and I felt like she wasn't sure what was going on.
Pennymac made refinancing painless and simple.
Richard was great to work with, he should get a raise
Every thing was expland so it was esey to understand.. All qwesanse were answerd well.
I want to thank you for working with us over the last few months on our new mortgage. We settled this morning (curb-side, in our car). Best wishes to you & your PennyMac team. Please stay safe. Mike & Sandy Balderson 410-533-0844
Anna was very responsive and kept me in the loop on the status of the loan. When there was an issue or question, she would follow up, even if it wasn't her responsibility to do so. That way I was clear as to our progress. She made it a point to touch base with me on a regular basis. If I ever have to go back to PennyMac for another mortgage, I will request that she be assigned to my file! Thank you, Anna!!!!!
PENNYMAC has a 4.4 star rating with 48,086 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.