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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,086 reviews
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HARRIETT M.'s profile image
HARRIETT M. 
5 years ago

Anna was very thorough with communicating all of the requirements needed. She ensured the process was seamless and her level of professionalism was outstanding. Thank you Anna for your assistance and I welcome the opportunity to work with you again in the future. 

JESSE O.'s profile image
JESSE O. 
5 years ago

Very good service 

JENNY J.'s profile image
JENNY J. 
5 years ago

The loan officer Maxwell Mitchell took the time and effort to explain things clearly. His follow thru was amazing! He was clear in explaining all of the information and patient with all of my questions! 

NEIL H.'s profile image
NEIL H. 
5 years ago

We had a great experience with PennyMac. They worked quickly and efficiently and weren't pushy like some of the other companies we got quotes from. 

TANGELA M.'s profile image
TANGELA M. 
5 years ago

The pennymac staff were very friendly, professional and helpful. Refinancing my homeloan was a smooth process without any hassle or headache. The process went exactly as explained. 

Rajesh K.'s profile image
Rajesh K. 
5 years ago

Overall process went good but still not happy with couple of things. 

Cuauhtemoc C.'s profile image
Cuauhtemoc C. 
5 years ago

we had issues with communication of who would come to are home to Notarize the paperwork, tried calling but no one would pick up the phone or return are call. Also we were told that my husband would be on the title and then when it came to sign he wasn’t so from that part I feel there was miss communication. We do understand that hard due to the epidemic . 

Alexandra S.'s profile image
Alexandra S. 
5 years ago

Everything was timely, and while efficient, the conversations were never rushed. It was a simple and easy process. 

Colin P.'s profile image
Colin P. 
5 years ago

Great Staff! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,086 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.