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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Anna was very thorough with communicating all of the requirements needed. She ensured the process was seamless and her level of professionalism was outstanding. Thank you Anna for your assistance and I welcome the opportunity to work with you again in the future.
Very good service
The loan officer Maxwell Mitchell took the time and effort to explain things clearly. His follow thru was amazing! He was clear in explaining all of the information and patient with all of my questions!
We had a great experience with PennyMac. They worked quickly and efficiently and weren't pushy like some of the other companies we got quotes from.
The pennymac staff were very friendly, professional and helpful. Refinancing my homeloan was a smooth process without any hassle or headache. The process went exactly as explained.
Overall process went good but still not happy with couple of things.
we had issues with communication of who would come to are home to Notarize the paperwork, tried calling but no one would pick up the phone or return are call. Also we were told that my husband would be on the title and then when it came to sign he wasn’t so from that part I feel there was miss communication. We do understand that hard due to the epidemic .
Everything was timely, and while efficient, the conversations were never rushed. It was a simple and easy process.
Great Staff!
PENNYMAC has a 4.4 star rating with 48,086 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.