PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,841 reviews
Select a rating
NICOLE B.'s profile image
NICOLE B. 
on Birdeye

4 years ago

The process went quickly and smoothly. I was given updates weekly so that I knew exactly what was happening with my loan. 

SHEQUILLE H.'s profile image
SHEQUILLE H. 
on Birdeye

4 years ago

Jason staples made my refinance process a breeze. He was very detailed when explaining the whole process and paperwork. If I didn’t understand something he would explain it so I could understand it. I will definitely refer anyone to Mr. Staples/ pennymac because I know they would be taking care of. Thank you again for the awesome experience!! 

Jeffrey B.'s profile image
Jeffrey B. 
on Birdeye

4 years ago

Quick loan. 

Elizabeth W.'s profile image
Elizabeth W. 
on Birdeye

4 years ago

Everything went great with our closing and the team was very helpful. 

William Glenn I.'s profile image
William Glenn I. 
on Birdeye

4 years ago

Robert and Billy were great and made the entire refinance experience clear and timely. Thank you both! 

Jeffrey J.'s profile image
Jeffrey J. 
on Birdeye

4 years ago

Jesse and team members were transparent and answered all questions thoroughly, giving us options to choose from and lots of flexibility for planning out strategy. Overall, PennyMac was extremely courteous and professional at every turn of my VA Loan process. Thanks! 

JEREMY H.'s profile image
JEREMY H. 
on Birdeye

4 years ago

Everything went perfectly 

JAMES D.'s profile image
JAMES D. 
on Birdeye

4 years ago

Everyone was Knowledgeable. Any questions were answered with clarity. But most of all everyone was friendly making sure we were happy! Thank everyone for us! 

ALEXANDRIA N.'s profile image
ALEXANDRIA N. 
on Birdeye

4 years ago

Long arduous process. I asked for a different closing agent multiple times in the process. I haven't spoken to my closing agent in over 2 weeks and have been piecing information from random agents I'm calling into. I requested calls for confirmation on various aspects and COULD NOT convince my agent to do his job. My tax documents at a point I was told I didn't need, then 2 weeks before the second closing date that my documents were wrong because I didn't have this document. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,841 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.