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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Penny mac team is ok, but tough to talk to same person. Call backs did not happen and figures changed from one person to the next. Even though we had Penny mac before, still lots of paperwork on my part. WHY CAN I NOT GET RID OF PMI WITH PENNY MAC? The reviews indicate the results are pretty consistent. Unfortunately. I realize Covid made it more difficult, but still....
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Tracy Parker was great throughout the process. She explained everything very clearly and accurately. It has been a great experience working with Tracy and PennyMac for my refinance loan.
Very Professional and friendly Penny Mac staff made the refinance process a pleasure.
Jason was great about communicating with us however it did seem like there was a long period of time between when we agreed to the loan and when our documents showed up, however my biggest complaint is that on the day of the signing, the signing was delayed by 5 hours because the documents changed without receiving any kind of notification and the mobile notary had to push the documents to completion rather than them being ready.
You can calle me, if you would like
Thanks again!
Coved 19 restrictions seemed to hamper the loan process.
Jason and the PennyMac loan department were awesome thru the entire process, even when my wife's name was spelled wrong on the closing docs they got it fixed right away, Thanks, Bobby Thomas
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,082 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.