PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,841 reviews
Select a rating
ROY MONTGOMERY I.'s profile image
ROY MONTGOMERY I. 
on Birdeye

4 years ago

Amazing! The process was very quick and easy. I was able to get my house refinanced in less than 30 days. The team was awesome with communications and updating me throughout the whole process. I was blessed to be able to refinance for the number of years requested and received a better rate than I expected. I would like to send a special thanks to Mr. Ahmed, Mr. Reid and the entire Team that assisted me in this process. I Would also like to thank Mrs. James from the title company. 

MICHAEL C.'s profile image
MICHAEL C. 
on Birdeye

4 years ago

Great experience! Lots of communication, George and team made it easy! 

ANGELA C.'s profile image
ANGELA C. 
on Birdeye

4 years ago

Refinancing as an existing Pennymac customer and just witnessing everything Abdul and Chris did to keep me as a current customer was absolutely remarkable. I love Pennymac, I love paying my mortgage on time, and I truly feel appreciated as a customer. Abdul and Chris are awesome!! 

DAVID G.'s profile image
DAVID G. 
on Birdeye

4 years ago

We finished the refinance process amidst a global pandemic requiring working remotely. I happy that it is completed. It will save my family a good amount of money. Thank you Pennymac. 

Jeffrey F.'s profile image
Jeffrey F. 
on Birdeye

4 years ago

Great experience. Everyone worked together and quickly to get it done. Couple of minor confusions but that was mostly due to the way Texas state laws work. Overall a great experience. 

Regina S.'s profile image
Regina S. 
on Birdeye

4 years ago

Very straight forward process. Time from start to closing was less than 3 weeks. 

DARRELL L.'s profile image
DARRELL L. 
on Birdeye

4 years ago

Everyone was extremely helpful. 

ROBERT St V.'s profile image
ROBERT St V. 
on Birdeye

4 years ago

The experience was very easy and smooth. All paperwork was done on time and closing done in a short time. 

Philip G.'s profile image
Philip G. 
on Birdeye

4 years ago

It may be a result of the pandemic and the work from home policies, but before Nathan was assigned we had GREAT difficulrty reaching anyone. Even your call center could not reach anyone from the office we were working with spent over 4 hours on two occasions trying to get updates. Nathan was a welcome change. He did stay in touch and things moved smoothly once he was on the case. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,841 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.