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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The entire team was great - even though Sarah only picked up toward the end of the process she was also wonderful to work with and was very available to help me with anything and everything that I needed. Thank you!
It was nice working with Sarah
We had an Awesome team assisting us with the closing process.
Wonderful overall experience!
My experience with PennyMac staff was nothing less than outstanding. They were always available to answer any questions I had and replied to my emails in a timely manner.
During this trying time I feel everyone went above and beyond at PennyMac.
Paperwork was never correct all the way up to closing. It changed 10-15 times, didn’t know my numbers going into closing. I scheduled closing for Wed, the guy was suppose to call me back to confirm after I spoke to my wife the very next day. Never did, then the date changed to that Friday. “Luckily I called you,” were his words to me. My thoughts exactly! Closing document was incorrect at closing, I called, Mac team couldn’t figure out why numbers were wrong. So he was reaching out to someone.
Carlton, along with Tate (my original loan officer), were above and beyond dedicated, knowledgeable, invested and professional. I could not have expected anything more from these two and the rest of the PennyMac team. They both deserve to be recognized for the phenomenal service they provide to individuals like me on a daily basis. They helped me turn the page on a new financial chapter of my life with the savings from this refinance and I am so grateful and feel so lucky to have had their help!
this is my second refinance with Pennymac and it was just as pleasant as the first time.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,841 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.