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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
PennyMac was great. There is nothing I would like PennyMac to do inside PennyMac. Let me be very clear that Penny Mac employees were great. I have NO complaints with PennyMac employees. The closing attorney came into my house not fully prepared, dressed unprofessionally, had dirty toes sticking out of the flip flops and coughed repeatedly. He was sick and we were concerned for our health.
I only spoke with Hermes 1 time and that was after I had to call in to check on my loan because I had never received the appraisal. Only then was I told that the 1st man that came to do an appraisal disappeared. So I needed to schedule a 2nd appraisal. Then I figured out that the 2nd guy had called me to schedule 2 weeks before but I was not aware that I needed another, so I told him I already had one done. Then I had to schedule out 2 weeks out longer. Theres a lot more but a 500 max limit....
Easiest loan process ever. Exceeded my expectations and more - no significant issues considering the state of the world. Closing process was easy and exactly what we needed. Thank you!
PennyMac work fast to get your loan process and they get back with you in timely matter .
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STOP DEFAULTING SERVICELINK AS THE TITLE CHOICE!!! THIS HAS CAUSES US SO MUCH HASSLE AND UNFORTUNATELY, WE WILL NO LONGER USE PENNYMAC TO REFI IN THE FUTURE.
Carmelita was a pleasure to work with. She answered my questions immediately! I never felt alone in the process. I felt like she checked in on us, which put my mind at ease! I highly recommend Carmelita to anyone going through this! She is amazing!!! Thank you for all you did for us!!
Kuono did a great job explaining the process. There was an issue with the closing Docs but over all the process was great.
Molly Christmas was a pleasure to work with. She was upbeat, friendly, and always got back to me in a timely manner. She was thorough and made sure things happened. Thank you - a great experience, overall.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,081 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.