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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,841 reviews
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Jon B.'s profile image
Jon B. 
on Birdeye

4 years ago

I would work with PennyMac again.. 

STEVEN S.'s profile image
STEVEN S. 
on Birdeye

4 years ago

Elizabeth and her team at PennyMac were great. Thank you once again. 

MICHAEL M.'s profile image
MICHAEL M. 
on Birdeye

4 years ago

First of all, Blen was fantastic. My experiences was just Okay because of my initial experience with Christian Silva. My home appraisal was not correctly entered into the system and it took 3 phone calls and 2 emails over the course of 3 weeks just to get his attention and respond to the issue. Blen actually helped with getting this corrected. That misentry of the data was enough for this to be an awful experience. Thankfully, Blen picked up the pieces and got it across the goal. 

SHAWN S.'s profile image
SHAWN S. 
on Birdeye

4 years ago

This is my second loan with PennyMac. Every aspect of the process was smooth and well explained. 

Michal H.'s profile image
Michal H. 
on Birdeye

4 years ago

Great communication 

LAWRENCE H.'s profile image
LAWRENCE H. 
on Birdeye

4 years ago

Iwanted o get o a lower interest rate 

Girish K.'s profile image
Girish K. 
on Birdeye

4 years ago

Great from start to end. Made the whole process smooth for me with no pressure or rushing things. 

Matthew M.'s profile image
Matthew M. 
on Birdeye

4 years ago

Process was easy, but we did not always understand the emails or requests sent to us. Communication could have been better but given the circumstances of covid it went well 

Thomas M.'s profile image
Thomas M. 
on Birdeye

4 years ago

Closing faster, not calling 1 hour prior to the notary arriving changing the closing costs. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,841 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.