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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Anna Eng is a great person to have on your team when getting a new home loan. She will go above and beyond all of your expectations and she will help take away your anxiety and fear. Thank You Anna.
There were certain terms that we were originally promised that didn’t get met. However, it was a smooth process and my loan processor would communicate with me promptly whenever I reached out for status.
MAC team was fabulous. Tracy Parker and Mark Mitchell were amazing, they helped along the way.
The entire refinance process was easy and clearly explained. Team members contacted me by phone and email to keep me informed about the progress of my application. Thank you all!
Penny Mac is the way to go!!
Great job done by all departments.
Overall I had a great experience with PennyMac. Having my mortgage with PennyMac previously, it is somehow comforting to work with the same lender. I don't believe all the closing costs and expenses were clearly explained but this is not the first re-finance I have done so I know the goal is to get the best rate so paying more for points is what has to be done. I just would have wanted that explained so I could make decisions.
Every time I called I was given different numbers for closing. NO ONE except for the last person I spoke to (I had to request a manger who finally helped me). This was an absolute terrible and painful experience with your company. I want a manager or higher level to call me at 617-293-3562 . You should be ashamed of yourselves for this terrible service.
The experience was easy and simple!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,081 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.