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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,842 reviews
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Daniel S.'s profile image
Daniel S. 
on Birdeye

4 years ago

Austin is awesome to work with. 

DONALD V.'s profile image
DONALD V. 
on Birdeye

4 years ago

Outstanding customer service! my first stress free refinance transaction. Keep up the good work and high standards! Thank you Penny Mac! 

KIMBERLIN M.'s profile image
KIMBERLIN M. 
on Birdeye

4 years ago

The PennyMac team was amazing. Even during this trying time with COVID-19 I received nothing but great customer service. I look forward to working with them in the future and you should too! 

JOHN B.'s profile image
JOHN B. 
on Birdeye

4 years ago

Professionalism at its Best 

GLENN Rorrer J.'s profile image
GLENN Rorrer J. 
on Birdeye

4 years ago

Absolutely painless and easy from beginning to end. Everyone in my refinance process did a great job and made the process very easy. With so many refinance options out there I can truly say that I never gave thought about switching mortgage companies. It’s like I made a phone call to inquire about my refinancing options and the next thing I know... It’s done! Thank you Penny Mac! 

DELEANORE E.'s profile image
DELEANORE E. 
on Birdeye

4 years ago

Awesome Customer Service!!! 

FREDDIE G.'s profile image
FREDDIE G. 
on Birdeye

4 years ago

The process was easy and fast. 

William F.'s profile image
William F. 
on Birdeye

4 years ago

I recently refinanced. Julian and the PennyMac team did a great job keeping me posted on the status on the refinancing during these dIfficult times. The process was fast and efficient. I highly recommend PennyMac. 

VALORY J.'s profile image
VALORY J. 
on Birdeye

4 years ago

Since already having a previous loan with PennyMac, there should not have been any problems with the correct legal spelling of my name. I expect more prompt replies from my mac team point of contact when I have questions and concerns and send out emails to that point of contact, not having to go back thru the broker first. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,842 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.