This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I think the process to refinance with a current customer with no cash out should be streamlined. I thought the process would be faster given that my mortgage was being serviced by PennyMac and The terms of the loan were the same. At least I accomplished my goal, to lower my payment and get a lower rate.
Quick and simple process :)
Everything went smooth and easy!! Didn’t have to leave the house. Everything was done at home online and even the notary came to our house! TracyP. and TerrenceS. were so awesome and helpful and answered any questions I had and thanks to everyone else who was involved. Would and will recommend PennyMac to friends and family!! Thanks!!!
People were kind and friendly and looking out for the best Interest of the Client. The only thing I would ask is that during the process, when there is a another chance to lower the interest rate, that the person works with us on getting it done. I realize it was a very busy time for everyone, but the client is always looking for best numbers possible to get. Thanks
Everything went quick and smoothly from the application through closing. All my questions were answered. Thanks.
Great experience quick simple honest
Brent and his team made this transition as smooth as possible. Brent goes above and beyond to making sure that all our answers are taken care of. Thank you for your excellent customer service!
We have had such a great experience with PennyMac! They have been our lender since the purchase of our home and now with our refinance. They process has been as I said such a great experience. I believe from the day I called to closing was less than 4 weeks! Smoothest refinance I have ever done! So happy they are my lenders. Definitely will recommend PennyMac!! McLean Family
Our experience with Brent and Affan was great. Any problems we had during the process were when we were directed to other agents not familiar with our case. I would have much preferred to be able to leave a message for Brent as he was able to answer questions where other agents often gave confusing or conflicting information and were not as courteous.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,078 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.