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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,795 reviews
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Rudolfo Bentancud J.'s profile image
Rudolfo Bentancud J. 
5 years ago

N/A 

Linda F.'s profile image
Linda F. 
5 years ago

Ivonne, thank you for excellent service. You kept me well informed throughout the loan process with email and phone calls. My calls were returned quickly and questions answered completely. I liked that you could share notes from prior discussions, which helped me feel safe with Penny Mac. It's the first time I ever closed a loan online, feeling safe sharing information with someone you have never met is crucial. Again, thank you. Linda 

PAUL D.'s profile image
PAUL D. 
5 years ago

Everything went fast and smooth 

John R.'s profile image
John R. 
5 years ago

Everyone we dealt with was very professional and very knowledgeable! We were treated like old friends and had a wonderful experience with Bailey and Rosario! 

Krystal S.'s profile image
Krystal S. 
5 years ago

Rosario was there every step of the way and made sure we closed on time 

JOHN S.'s profile image
JOHN S. 
5 years ago

The process was smooth and easy to complete. They worked until the found the solution that worked best for me financially. Closing happened in a timely manor and they sent had someone meet me at my house to sign all of the paperwork, 

JUDITH M.'s profile image
JUDITH M. 
5 years ago

Transaction was smoothly. Great experience. 

Mary S.'s profile image
Mary S. 
5 years ago

During the start of the covid-19 pandemic when interest rates were at an all time low, it was impossible to get any loan officer to call me or email me back. Mark Mitchell went above and beyond to walk me through the application process. Nichole Littleton took over and made sure our refinance loan got approved. We closed and were funded 8 days ahead of schedule. Thank you for taking us from a 5.25 to a 3.62 interest rate! 

ROBERT F.'s profile image
ROBERT F. 
5 years ago

quick transaction 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,795 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.