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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
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Anselmo O.'s profile image
Anselmo O. 
2 years ago

👍🏻 Great 

James J.'s profile image
James J. 
2 years ago

The only complaint I have is the automated emails tell me I needed to do something that was already done. Ivone and Ashley did good work. It is your IT department that needs improvement. 

Kenneth J.'s profile image
Kenneth J. 
2 years ago

Tanairy was great throughout the full process. Very responsive, experienced, and professional. 

David R.'s profile image
David R. 
2 years ago

If the original representative would have not appeared to be more of a salesman than a person to assist an existing customer about refinance and educating on the numbers and how they are calculated. 

Suzanna G.'s profile image
Suzanna G. 
2 years ago

Closing communications needs to be worked on. We were not expecting nor prepared to have a o mail out the checks to the creditors in our refinance. This was never disclosed to us and we were only informed once I reached out Pennymac. 

Terron M.'s profile image
Terron M. 
2 years ago

great experience! 

Douglas D.'s profile image
Douglas D. 
2 years ago

I work a lot of hours at work. The team members I worked with were extremely patient, cause there were days I'd miss an email or two. This time around was so much better than last. 

ROLANDO J.'s profile image
ROLANDO J. 
2 years ago

It was a great experience from the start, everybody was very helpful and always professional. 

GREGORY J.'s profile image
GREGORY J. 
2 years ago

Very seamless and easy process. Thankful for my experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.