PENNYMAC

BRANDON L. 

on Birdeye

5 years ago

First of all I was told that my ex would have a notary come to her by 2 different people. But apparently she was faxed paperwork and was told to get it motorized during a pandemic! And was told to get it done by a certain date. And there were not clear instructions for her to follow on where to sign and it did not get done correctly. I was supposed to sign the next day and took off work early to meet the notary at my house, little did I know that PennyMac had canceled the appointment. I called t 

SHAMAR G. 

on Birdeye

5 years ago

Better communication skills. Being more on top of it. 

John M. 

on Birdeye

5 years ago

Great overall experience. highly recommend 

Stephen B. 

on Birdeye

5 years ago

Questions were answered promptly, even during non-work hours. Very impressed. 

Joseph E. 

on Birdeye

5 years ago

Paulette was a pleasure to work with! She was patient and responsive to my questions and concerns making it a pleasant experience. 

LEONARD P. 

on Birdeye

5 years ago

Working with PennyMac was very easy from start to finish. I feel like they listened to my needs and I was able to get exactly what I needed. The documents I received were accurate from the 1st contact all the way to closing. 

CHRISTOPHER F. 

on Birdeye

5 years ago

Little confused on the final paperwork me and ex-wife had to sign but was eventually worked out 

KEVIN H. 

on Birdeye

5 years ago

Everything went smoothly and the closing date was actually a month in advance. The only issue was with the closing cash back. It was about four business days after I was told of the day it would be in my checking account and Instead of direct deposit, a wire transfer was done and my bank charged me a $15 dollar wire transfer fee. My bank does not charge for direct deposit only wire transfer fees. Wasn't sure why a wire transfer was used instead of direct deposit. 

Shatonya M. 

on Birdeye

5 years ago

My closing date was right on time.