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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,065 reviews
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Tim K.'s profile image
Tim K. 
5 years ago

This was the 2nd mortgage I've processed thru PennyMac and they make the process easy and transparent! 

SHANNON M.'s profile image
SHANNON M. 
5 years ago

Great company, they took care of everything with precise details and kept me inform of every step throughout the process. 

TRACY G.'s profile image
TRACY G. 
5 years ago

It was a pleasure dealing with Sara Olsen and the PennyMac team. 

Eddie O.'s profile image
Eddie O. 
5 years ago

Even though I didn't get what I was looking for, they manage to work with me and I'm happy with the final result... 

STEPHEN F.'s profile image
STEPHEN F. 
5 years ago

Our experience with PennyMac was fantastic! 

Sarah D.'s profile image
Sarah D. 
5 years ago

:) 

MARK W.'s profile image
MARK W. 
5 years ago

The process from very beginning to closing was stressful. Because PennyMac is such a large company, it was difficult to feel the connection with the people that we worked with. I didn't understand some of the things that I was told at the beginning and felt like I was rushed through decisions with "fast talking". Daniel did this quite a bit. He would fast talk through certain explanations and then seem understanding of my feelings afterwards. Jesse was the middle man that did what he could. 

Amber-Ann Q.'s profile image
Amber-Ann Q. 
5 years ago

Charles was very helpful to work with and over the phone was able to clearly tell me what was needed and walk me thru the refinancing process. My only issues were when I had emails sent to me asking for things, but I had already submitted. But that was a case that I called and then they saw it, almost like passing each other in the mail type thing 

Jeffrey C.'s profile image
Jeffrey C. 
5 years ago

The process went smooth. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,065 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.