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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,842 reviews
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GREGORY D.'s profile image
GREGORY D. 
on Birdeye

4 years ago

Lack of communication and days between getting a response was annoying. I didn’t have a direct line to call for help or questions. Nothing was “bad” just not great either. The notary that came for us to sign was not exactly the most pleasant person, she got the job done but was rude when we asked questions. 

Mario G.'s profile image
Mario G. 
on Birdeye

4 years ago

thank you! 

Lee A.'s profile image
Lee A. 
on Birdeye

4 years ago

Great job and very painless 

KEVEN K.'s profile image
KEVEN K. 
on Birdeye

4 years ago

Excellent support and communication was provided to me by Sharon Sidhu. She is to be commended for her work and diligence. Thank you very much. 

BRADLY E.'s profile image
BRADLY E. 
on Birdeye

4 years ago

Excellent experience. 

TERRY B.'s profile image
TERRY B. 
on Birdeye

4 years ago

Very easy, pleasure doing business with you all 

ROBERT C.'s profile image
ROBERT C. 
on Birdeye

4 years ago

Very detailed and professional, especially under the current COVID-19 circumstances. Josh and Rachel were very helpful and responsive to our needs and questions. Job well done. 

JESSICA H.'s profile image
JESSICA H. 
on Birdeye

4 years ago

M.A.C. Team was great - painless process. Everyone was friendly and available, even during this what I can only imagine is a demanding time due to the COVID pandemic. The team was friendly, professional, and available to answer any questions I had and made refinancing easy. Would absolutely recommend PennyMac and the members on the team that handled my loan. 

JAMES T.'s profile image
JAMES T. 
on Birdeye

4 years ago

Quick and easy. Thanks to Karen Flores—fabulous service. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,842 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.