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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you for your help with the refinance process!
Proactive and responsive loan support team that answered my questions, emailed and called when information was needed. Thank you.
Everyone I spoke with was very nice and helpful answered all questions. process moved very quickly.
I understand that there are delays because of the crisis, but responses were slow. Not enough information about the wire transfer. My closing documents had a closing rate that was higher, and that higher amount got referenced a bunch of times when I originally got a much lower amount from the beginning.
This refinancing streamline experience was very easy , short and to the point . It wasn’t nothing I asked that they didn’t look into to make sure I received the lowest rate and best payment . I was very pleased with my experience. Thank you pennymac .
Great service and overall communication throughout process.
I like that you were able to match the rate that i got from another lender.
Customer service was great!! Considering everything that’s going on these days I was still able to get through the process with ease staying safe and social distancing.
With the exception of the "terminal hold" experience the first time I reached out, PennyMac personnel were quite professional, thorough and responsive.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,065 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.